WEB + MOBILE + LOGISTICS
Trailhead help NorthStar build their mobile workforce optimization platform. It allows a dispatcher to upload work orders for route drivers, and then sequence the stops optimally for traffic, service windows and other factors. The dispatcher can view progress in real-time throughout the day, and access reports and analytics afterwards. The driver uses a native mobile app to manage their stops and tasks, and can perform surveys, which allow for actions like scanning bar codes, taking pictures, getting signatures and providing other input.
Trailhead implemented NorthStar with a web front-end and back-end services that use a combination of routing and sequencing APIs paired with custom algorithms to plan and analyze routes. The solution is multi-tenant and hosted in the cloud. Trailhead also built NorthStar’s cross-platform mobile app used for GPS location tracking. The mobile app also offers a completely dynamic and flexible survey feature for workers, allowing them to record whatever data the tenant needs to collect at each job site.