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NorthStar - Mobile Workforce Optimization Platform

NorthStar wanted to build a mobile workforce optimization platform where a dispatcher can upload work orders for route drivers, and then sequence the stops optimally for traffic, service windows, and other factors.
NorthStar

Project Background

NorthStar is a cloud-based SAAS platform that combines web and mobile applications to dispatch and track mobile workforces. NorthStar® aids in route productivity, field training, and project management, catering to distribution, CPG, and field service businesses, providing customizable workflows, GPS tracking, and robust reporting for improved efficiency and decision-making.

WEB + MOBILE + LOGISTICS

Trailhead help NorthStar build their mobile workforce optimization platform. It allows a dispatcher to upload work orders for route drivers, and then sequence the stops optimally for traffic, service windows and other factors. The dispatcher can view progress in real-time throughout the day, and access reports and analytics afterwards. The driver uses a native mobile app to manage their stops and tasks, and can perform surveys, which allow for actions like scanning bar codes, taking pictures, getting signatures and providing other input.

Trailhead implemented NorthStar with a web front-end and back-end services that use a combination of routing and sequencing APIs paired with custom algorithms to plan and analyze routes. The solution is multi-tenant and hosted in the cloud. Trailhead also built NorthStar’s cross-platform mobile app used for GPS location tracking. The mobile app also offers a completely dynamic and flexible survey feature for workers, allowing them to record whatever data the tenant needs to collect at each job site.

Technologies Used

ASP.NET Core Web API
Angular
Azure SQL
Azure Notification Hubs
Azure Queues
REST API
SignalR
Entity Framework

Expertise

  • Architecture
  • Project Management
  • Process Enhancements
  • API Development
  • Web Development
  • Mobile Development
  • Database Development
  • Manual QA
  • DevOps
ASP.NET Core Web API
Angular
Azure SQL
Azure Notification Hubs
Azure Queues
REST API
SignalR
Entity Framework
  • Architecture
  • Project Management
  • Process Enhancements
  • API Development
  • Web Development
  • Mobile Development
  • Database Development
  • Manual QA
  • DevOps
Quotes

Trailhead worked together with our company for many years, and after a while, it became apparent what we were doing together could be spun out as a product of its own. We worked together to design the features of the product, and then jointly launched our NorthStar platform. Trailhead has done a great job building NorthStar with today’s leading technology and they work extremely well with our sales and product development teams to help guide our product road map. The team is extremely smart, they communicate very well, and they are great to work with. I am very happy to have found the Trailhead team many years ago and I am thrilled about all the exciting opportunities that lie ahead in our new joint venture.

– JOHN KEANE, Principle Partner at NorthStar

Our Gear Is Packed and We're Excited to Explore With You

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We can’t wait to hear from you! 

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Together, we can map your company’s tech journey and start down the trails. If you’re set to take the first step, simply fill out the form below. We’ll be in touch – and you’ll have a partner who cares about you and your company. 

We can’t wait to hear from you! 

Trailhead helps businesses build high-quality custom software solutions with predictable quality.

Mailing Address

1249 Taylor St
Jenison, MI 49428

(616) 371-1037

[email protected]

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Montage Portal

Montage Furniture Services provides furniture protection plans and claims processing services to a wide selection of furniture retailers and consumers.

Project Background

Montage was looking to build a new web portal for both Retailers and Consumers, which would integrate with Dynamics CRM and other legacy systems. The portal needed to be multi tenant and support branding and configuration for different Retailers. Trailhead architected the new Montage Platform, including the Portal and all of it’s back end integrations, did the UI/UX and then delivered the new system, along with enhancements to DevOps and processes.

Logistics

We’ve logged countless miles exploring the tech world. In doing so, we gained the experience that enables us to deliver your unique software and systems architecture needs. Our team of seasoned tech vets can provide you with:

Custom App and Software Development

We collaborate with you throughout the entire process because your customized tech should fit your needs, not just those of other clients.

Cloud and Mobile Applications

The modern world demands versatile technology, and this is exactly what your mobile and cloud-based apps will give you.

User Experience and Interface (UX/UI) Design

We want your end users to have optimal experiences with tech that is highly intuitive and responsive.

DevOps

This combination of Agile software development and IT operations provides you with high-quality software at reduced cost, time, and risk.

Trailhead stepped into a challenging project – building our new web architecture and redeveloping our portals at the same time the business was migrating from a legacy system to our new CRM solution. They were able to not only significantly improve our web development architecture but our development and deployment processes as well as the functionality and performance of our portals. The feedback from customers has been overwhelmingly positive. Trailhead has proven themselves to be a valuable partner.

– BOB DOERKSEN, Vice President of Technology Services
at Montage Furniture Services

Technologies Used

When you hit the trails, it is essential to bring appropriate gear. The same holds true for your digital technology needs. That’s why Trailhead builds custom solutions on trusted platforms like .NET, Angular, React, and Xamarin.

Expertise

We partner with businesses who need intuitive custom software, responsive mobile applications, and advanced cloud technologies. And our extensive experience in the tech field allows us to help you map out the right path for all your digital technology needs.

  • Project Management
  • Architecture
  • Web App Development
  • Cloud Development
  • DevOps
  • Process Improvements
  • Legacy System Integration
  • UI Design
  • Manual QA
  • Back end/API/Database development

We partner with businesses who need intuitive custom software, responsive mobile applications, and advanced cloud technologies. And our extensive experience in the tech field allows us to help you map out the right path for all your digital technology needs.

Our Gear Is Packed and We're Excited to Explore with You

Ready to come with us? 

Together, we can map your company’s tech journey and start down the trails. If you’re set to take the first step, simply fill out the contact form. We’ll be in touch – and you’ll have a partner who cares about you and your company. 

We can’t wait to hear from you! 

Thank you for reaching out.

You’ll be getting an email from our team shortly. If you need immediate assistance, please call (616) 371-1037.